top of page is the official website of Runface Ltd.

Delivery Schedule
All items ordered before 2pm Monday to Friday will be shipped within 5 business days. Royal Mail strikes and bank holidays will slow down deliveries slightly.

Shipping and Handling
We will endeavour to get all items shipped as soon as possible, but always within 5 working (business) days. For shipping to europe or rest of world, please contact us first on email to discuss options

Back Orders
We make every effort to keep online stock levels up to date with our inventory. In the event of errors a full refund is always offered and you will have the choice to wait for the item to come back into stock. Please e-mail us if you have any queries prior to ordering.

Tax Charges
Credit Card Security Payment is taken using the Paypal secure server. We never see your card details as the page is provided by our 3rd Party banking provider. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.

All products on this site are covered by our 1 year manufacturer’s warranty, this warranty covers material defects and manufacturing defects, it does not cover wear and tear. Errors and omissions excepted.

Reaching Us
If you need to reach us, please email us using the link on the store page, or email us direct at

Privacy Policy do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

By accepting our terms and conditions you are agreeing to receive occasional marketing material by email, but you can have your name removed from our list by simply clicking on the “click to unsubscribe” link within every email.

Returns & Cancellation Policy
Under EU distance selling rules you have the right to cancel your order without charge at any time up until 7 working days after you receive the item. We must be notified of cancelation by email to

In the event of cancelation goods must be returned to:
Runface Ltd
5 Agars Place,
United Kingdom

The customer will be responsible for the cost of this. We recommend using some form of “signed for delivery.”

Faulty items can be returned to the address above and if found to be faulty will be refunded or replaced if this is preferred by the customer and postage costs will be covered by us.

We will happily exchange items after 7 days and before 30 days if they are in perfect condition, please contact us to discuss this before sending goods back within this time frame. Any items returned must include a note showing the product code, which can be found on the packing note for every item delivered to a customer and on the order confirmation email of any order.

The above does not affect your statutory rights.

Runfaces liability
The site is provided by Runface Ltd without any warranties or guarantees. You must bear the risks associated with the use of the Internet. The site provides content from other Internet sites or resources and while Runface Ltd tries to ensure that material included on the site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Runface Ltd will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the site. If Runface Ltd is informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.

Runface Ltd cannot warrant that the site and any associated services will be uninterrupted or error free, that any defects will be corrected, or that site or the server that makes it available are free of viruses or other harmful components. Runface Ltd does not warrant the materials in the site in terms of the correctness, accuracy, functionality or otherwise.

In particular, we disclaim all liabilities in connection with the following:

1) Incompatibility of the site with any of your equipment, software or telecommunications link

2) Technical problems including errors or interruptions of the site

3) Unsuitability, unreliability or inaccuracy of the site

4) Inadequacy of the site to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the site.

Nothing in this paragraph applies to Runface Ltd’s liability in respect of products sold through the online store.

Nothing in these Terms and Conditions shall exclude Runface Ltd’s liability for personal injury or death caused by its negligence.

Runface Limited is a company registered in England and Wales with company number 10314556.

Registered Office:

Runface Ltd
5 Agars Place,
United Kingdom


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